Booking Conditions and other important Information

This is a sample of Trafalgar's Booking Conditions.

Call 1-800-942-3301 to book your Trafalgar tour

Booking Conditions:

Booking Changes:

A fee of US$30 per person (per change) will be charged in addition to any airline fees for any revision or alteration made to a reservation after the booking is confirmed. Any alterations will risk the loss of air space or increased airfares. Name changes or corrections will be treated as a cancellation of air and all normal air cancellation fees will apply. A change of tour date or tour itinerary within 90 days (River Cruises & China), 80 days (Tour & Cruise), 50 days (Tour & Train) or 45 days (Tour Only) prior to tour departure will be treated as a cancellation, and normal cancellation fees will apply.

Cancellations and Cancellation Fees:

• If you cancel more than 90 days prior to a River Cruise or China departure, 80 days prior to a Tour & Cruise departure, 50 days prior to a Tour & Train departure or 45 days prior to a Tour Only departure, a cancellation fee equal to your deposit paid will be charged (including the Travel Protection Plan’s insurance premium if applicable, see Trafalgar’s brochure) will not be refunded, nor can it be credited to any other booking.

• Notice of cancellation must be made in writing either directly to Trafalgar or through your Travel Agent.

• The following scale of charges will apply when notice of cancellation for River Cruise, Tour & Cruise, Tour and Train and Tour Only is given prior to tour departure.

Tour Only (Land Tours)

No. of days prior to tour departure* and Cancellation Free as a % of total price:

Over 45 days: $US200

45 - 22 days: 25%

21 - 8 days: 30%

7 - 1 days: 50%

Departure day or later/no show: 100%

Tour & Train

No. of days prior to tour departure* and Cancellation Free as a % of total price:

Over 50 days: $US200

50 - 35 days: 35%

34 - 20 days: 50%

19 - 8 days: 75%

7 days or less / no show: 100%

Tour & Cruise

No. of days prior to tour departure* and Cancellation Free as a % of total price:

Over 80 days: $US350

80 - 46 days: 35%

45 - 16 days: 50%

15 - 8 days: 75%

7 days or less / no show: 100%

River Cruise & China

No. of days prior to tour departure* and Cancellation Free as a % of total price:

90 days or more: $US200**

89 - 60 days: 35%**

59 - 30 days: 50%**

Less than 30 days: 100%**

Departure day or later / no show: 100%**

South America Tour

No. of days prior to tour departure* and Cancellation Free as a % of total price:

45 days or more: the full non-refundable deposit

45 - 31 days: 25%

30 days or less: 100%

Departure day or later / no show: 100%

*The departure date constitutes the date indicated on Trafalgar's confirmation.

**Fare is defined as the cost of any cruise / tour element purchased from Uniworld Inc.

• Extra night hotel accommodation that is cancelled within 14 days of the booked date incurs a 100% cancellation fee. When accommodation is cancelled outside 14 days, the cancellation fees are:

Over 45 days: US$30 per person

45 - 22 days: 25%

21 - 15 days: 30%

• Airline arrangements: The following cancellation charges apply for airline arrangements made by Trafalgar Tours:

- Prior to Airline Ticketing service fee $50.00 per person.

- After Airline Ticketing service fee $75.00 per person plus any airline imposed penalties which may be up to 100% of the air ticket value.

• Airline special requests, availability and gateways: Seat assignment and special meal requests can be requested at time of booking. Trafalgar cannot guarantee confirmation of preferences. Frequent Flyer miles can be accrued on most air carriers but upgrades using mileage is not permitted. Note that not all airlines automatically provide pre-reserved seats, add frequent flyer numbers to records or apply frequent flyer bonus upgrades to flights booked and ticketed by Trafalgar unless they are informed by your Travel Agent.

Seats are limited and not available on every flight. If Trafalgar is unable to confirm your air reservation in its scheduled class of service, we may offer an alternative of either connecting flights, substitute gateways or a more expensive booking category. Any air surcharges will be at the passenger’s expense. You will be advised of these conditions at the time of booking.

For alternative routing, specific air travel or other special requirements, we recommend your Travel Agent reserves your flights directly with the airline of your choice. Trafalgar reserves the right to choose the air carrier, routing and gateway airport and you should be advised that flight schedules in force at that time may require you make alternative connections or stops en route to your destination. Trafalgar does not hold block space on any airline and does not guarantee air availability for every single tour departure date. You should be advised that due to demand during peak travel times, there may not be availability in popular gateway cities. Passengers originating from different gateway cities and sharing a room or traveling with other passengers, may not be confirmed on the same airline or routing.

Refunds and Penalties:

• Illness or Absenteeism: In the event of your withdrawal from a tour after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. We regret that no refunds can be made for absences from a tour, including but not limited to missed meals or sightseeing. Trafalgar makes no representation or guarantees concerning reimbursements of funds paid by you under any insurance claim.

• Airfares: No refund will be made for cancelled air tickets on air inclusive bookings until tickets are returned to Trafalgar. Refunds for tour portion will only be processed after return of documents to Trafalgar. Please ensure that returned tour documents which contain airline tickets are sent by certified or registered mail. Lost ticket replacement can take up to 1 year and processing fees can be assessed.

• Tour Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as at time brochures went to print. Should these change, the price of your vacation may increase. No surcharges in respect of cost or currency fluctuations will be made once payment for the deposit of your land tour is received. This does not apply to fuel surcharges and any taxes, charges or levies imposed by any government or their agencies. In exchange for these guarantees, no refund will be made if costs are reduced. Please note that if the total tour price increases by more than 10%, passengers will have the right to cancel their tour within 7 days of notification of the surcharge without penalty.

• Airline fuel surcharges and air-related taxes, fees and restrictions: Airfares listed in Trafalgar’s brochures and on Trafalgar’s website(s) are indicative and do not represent actual air rates. Airfares will be provided upon booking, will be based on roundtrip purchase, and will include fuel surcharges imposed by the airlines but will not include the following additional, air-related taxes and fees:

1. September 11th Security Fee charged at $2.50 per enplanement in the U.S., up to $5.00 per one way trip or $10.00 for more than four enplanements.

2. Passenger Facility Charges up to $18.00 per passenger.

3. U.S. Flight Segment Tax: For each Domestic segment (take-off and landing) a charge of $3.30.

4. U.S. Customs Fee: $5.00 is charged to each passenger arriving from outside the U.S. customs territory, excluding Canada, Mexico and U.S. Caribbean.

5. Immigration Fee: $7.00 is charged for travel from any international point into the U.S.

6. Agricultural Inspection Fee: $5.00 per passenger is charged for travel from any international point except Canada into the U.S.

7. Other International and U.S. Arrival and Departure Charges of up to $200.

Taxes and fees are subject to change without notice and will be confirmed at time of booking.

Additional air-related taxes and fees will be passed on to each passenger by Trafalgar. Any additional fees charged by the airlines such as baggage handling, seat selections, and/or any other services are the sole responsibility of the passenger(s). Additional air-related restrictions apply.

• Tour Participation: Children under 5 years of age are ineligible on coach tours. Children under 8 years of age are ineligible on River Cruises. Children under 18 years of age must be accompanied by an adult. Passengers with disabilities are welcome on Trafalgar's tours provided they are accompanied by a companion capable of providing all necessary assistance, and do not require special assistance from Trafalgar personnel. Trafalgar reserves the right to refuse to carry anyone if it is felt the individual cannot cope with the requirements of coach tour travel and who may require services and facilities that Trafalgar cannot guarantee will be available. You agree to not hold the Trafalgar group of companies responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any service to you.

For the benefit of all tour members, Trafalgar reserves the right to accept or reject, or remove any tour member whose conduct is considered to be incompatible with the interests of other tour members. Trafalgar is not responsible for any costs incurred if we have to terminate a tour member’s tour due to unacceptable behavior.

Pets are not permitted on Trafalgar trips.

• Young Traveler 5 – 17 discount: A child or teen under the age of 18 must be accompanied by an adult. The young traveler must be the specified age at the time of travel to be eligible for a 10% discount and is limited to one young traveler discount per room. This discount cannot be combined with our Travel with Friends discount.

• Itinerary Variations: Trafalgar constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages. Trade fairs or other events occasionally cause changes from scheduled hotels. In these and in other cases substitute hotels may be used and will be of a similar standard and location whenever possible. On tours that include cruises the ship may be changed due to operational reasons. Ports of call on Mediterranean cruises may be curtailed if weather conditions do not permit docking. On tours that include cruises the ship may be changed due to operational reasons.

• Extended Stays: If you have arranged with us extra night accommodation at a destination before or after your tour, please understand your stay will be at your sole expense as is the transfer from or to the airport. Regrettably, Trafalgar cannot provide free transfers to either the hotel or airport for passengers booking extra night accommodation before or after their tour. Please also be aware that if your extra night hotel is not the hotel where your tour begins, you will be responsible for your own transfer arrangements at your own expense. Additional transfers can be purchased from Trafalgar (see brochures for further details or your travel agent).

• Extensions/Land tours on River Cruises: Trafalgar reserves the right to reschedule and/or cancel land extensions or land tours if the minimum number of participants (20 people) is not reached or for safety reasons. If you cancel a pre or post extension ninety (90) days or less before departure, penalties as shown on the cancellation scale will apply to the price of the extension.

• For your comfort: Trafalgar operate a daily seat rotation system and particular seats on coaches cannot be booked. Also there is a strict non-smoking policy on board coaches; however, regular comfort stops are made on traveling days. Rocky Mountaineer and VIA Rail trains operate a non-smoking policy that extends to all cars, vestibules, washrooms, lounges and private spaces.

• Tour Cancellation: Trafalgar reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. If cancellation is made any time prior to departure* of the tour, Trafalgar's only liability will be to refund to the passenger the amount it has received for the tour booking. Trafalgar will try to re-book the same or similar tour and, where flights have been confirmed by Trafalgar, will attempt to confirm air seats for new dates selected, subject to availability. Please note that Trafalgar is not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from the Air + Land inclusive package.

Trafalgar is not responsible for any other travel arrangement affected due to our cancellations.

• Single Travelers: for single travelers purchasing the Twin Share option, please note that there is a no smoking policy in all shared rooms.

• Travel Insurance: Trafalgar recommends that all passengers purchase comprehensive travel insurance. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Trafalgar cannot be held responsible if a passenger is denied entry for being unable to provide details to the authorities of such insurance. Trafalgar does not employ staff doctors or nurses. Should you need medical attention, it will be at local facilities, at your expense. Trafalgar is not responsible for any costs incurred as a result of medical services, or for the quality of medical care or medical services you receive.

• Complaints procedure: Should you have a complaint in respect of your vacation, you should inform your Tour Director/Representative immediately. If the matter cannot be resolved after the Tour Director’s/Representative’s best endeavors to do so during the holiday, your complaint can be made in writing to your local Trafalgar office.

• Tour prices: We may be required to charge you the Goods and Services Tax on some or all of the services we provide to you. The Goods and Services Tax which may be required to be levied will be in addition to other charges, costs, tariffs, rates, prices, levies and exchange rates. Should the total tour price increase by more than 10% excluding the amount levied pursuant to the Goods and Services Tax, passengers will have the right to cancel their tour within 7 days of notification of the surcharge without penalty. No surcharges in respect of cost or currency fluctuations will be made once payment for the deposit of your land tour is received. This does not apply to fuel surcharges and any taxes, charges or levies imposed by any Government or their agencies.

• Child Reductions: Children 5-12 years of age (at start of tour) must share a room with two adults (adults pay appropriate twin room rate). Please see itinerary of your choice for the discount per child, (LAND only). Certain exclusions apply to this discount. This discount cannot be combined with any other discount except 'Second Tour Discount'.

• Teen Reductions: Teen's 13-17 years of age (at start of tour) must travel with a minimum of one adult (adult pays appropriate room rate). Each teen will be charged the twin room price, less 5% off the itinerary of your choice, (LAND only). Certain exclusions apply to this discount. This discount cannot be combined with any other discount except 'Second Tour Discount'. The adult(s) who share(s) with the teen(s) will be charged the appropriate price for the accommodation occupied.
• Tour Participation: Children under 5 years of age are ineligible. Children under 18 years of age must be accompanied by an adult. Passengers with disabilities are welcome on Trafalgar's tours providing they are accompanied by a companion capable of providing all assistance required, and do not require special assistance from Trafalgar personnel. Trafalgar reserves the right to refuse to carry anyone it is felt cannot cope with the requirements of coach tour travel and who may require services and facilities that Trafalgar cannot guarantee will be available. You agree to not hold the Trafalgar group of companies responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any service to you.
• Itinerary Variations: Trafalgar constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages.
• Tour Cancellation: Trafalgar reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control.

Trafalgar is not responsible for any other travel arrangements affected due to our cancellations.

WHAT'S NOT INCLUDED IN THE TOUR PRICE

Airfares to and from Europe, except where specified, airport taxes, passport and visa fees, insurances of all kinds, laundry, phone calls, beverages, meals not detailed in the itinerary, tips to Tour Directors, motorcoach drivers and local city guides, items of a personal nature, excess baggage, optional excursions etc. The tour price also does not cover costs and expenses, including the return to your home, if you leave the tour at your volition, or due to illness, or as a consequence of official action by the government of any country visited

RESERVATIONS AND PAYMENT

• Tour Only: $US 200 Deposit Required within 7 days.
• Final Payment: At least 45 days prior to departure date Tour Only: $US200 Deposit Required within 7 days. Final Payment due 45 days prior to departure.

Tour & Train: $US200 Deposit Required within 7 days. Final Payment due 50 days prior to departure.

Tour & Cruise: $US350 Deposit Required within 7 days. Final Payment due 80 days prior to departure.

River Cruises & China: $US200 Deposit Required within 7 days. Final Payment due 90 days prior to departure.

1. Trafalgar accepts payments in the form of checks, money orders, MasterCard, Visa and American Express. Your payment is not deemed made until Trafalgar receives it. For security purposes, we are required to collect the passenger's credit card billing address as well as the customer verification code. Your authorization to use your credit card number for deposit and/or final payment indicates your compliance with our booking terms and conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms your reservation.

2. Your tour reservation will be confirmed on receipt of a non-refundable/non-transferable deposit (as outlined above) per tour which must be within 7 days of booking (except on some departures where space is limited and your deposit may be required sooner. You will be advised at time of booking) or the reservation will automatically be canceled.

3. Full and final payment is due no later than 90 days (River Cruises & China), 80 days (Tour & Cruise), 50 days (Tour & Train) or 45 days (Tour Only) prior to departure.

4. In order to secure space booked, Trafalgar should be advised of your credit card number when making the reservation.

5. Some tours offer add-on flights from London to European gateways. This supplement must be paid in full within 7 days of booking and is non-refundable.

6. Trafalgar reserves the right to cancel the reservation and impose cancellation charges should payments not be received within the above specified periods. Trafalgar we will not be responsible for lost reservations.

7. Any special meal requirements will be made on a request basis only. Trafalgar cannot guarantee special meal requests nor will it assume any responsibility or liability if passengers' special meal requests are not fulfilled.

BOOKING CHANGES, CANCELLATIONS AND REFUNDS

Booking Changes:

A fee of $30 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed unless the change is to a more expensive tour.

Cancellation and Cancellation Fees:

• A $100 fee per person per tour will be charged for all cancellations.

• Notice of cancellation must be made in writing either directly to Trafalgar or through your Travel Agent.

• The following scale of charges will apply when notice of cancellation is given within 45 days of tour commencement date. Please also refer to Trafalgar's Gold Seal on the opposite page.

No. of days before

tour commencement

Cancellation fee

as % of total price

45-22

25%

21-8

30%

7-1

50%

Day of departure

100%

5. If you purchase intra-European/Middle Eastern air tickets from Trafalgar in conjunction with any tour, the following scale of cancellation charges will apply:

No. of days before

tour commencement

Cancellation fee*

as % of total price

70-30

25%

29-8

30%

7-1

90%

Day of departure

100%

*Plus applicable Land cancellation fees.

RESPONSIBILITY

Trafalgar Tours (Bermuda) Limited and Trafalgar Operations Limited, referred to as the Operators, are the agents for Trafalgar Tours International Ltd., who have empowered the Operators on its behalf to undertake the following duties:

1. The Operators shall be responsible to the passenger for supplying the services and accommodations described in this brochure, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind or nature beyond the control of the Operators. In such circumstances, the Operators will do their best to supply comparable services, accommodations and itineraries and there shall be no refund in this connection.

2. This brochure represents the entire agreement between the passenger and the above mentioned Operators.

3. In the absence of their own negligence, neither the Operators nor their agents or co-operating organizations shall be responsible for any cancellations or for acts of any other service providers concerned, diversions or substitution of equipment of any act, variations, postponements, omission or default whatsoever by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services, accommodations or facilities necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not their direct employee or under their exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage insurance is recommended. The carriers, hotels and other suppliers who provide services on tour are independent contractors; they are not agents, employees or servants of the Operators or their associated companies. The Operators are not responsible for any criminal conduct by third parties.

4. Where the passenger occupies a motorcoach seat fitted with a safety belt, neither the Operators nor their agents or co-operating organizations or service providers concerned will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such accident or incident.

5. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. The passenger contracts in use by the airlines or transportation companies when used shall constitute the sole contract between the airline, transportation company and passenger or purchaser of this tour and the Operators assume no responsibility in this connection. Enrolment in and payment for a tour shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of the Company.

6. Trafalgar Tours (Aust) Pty Ltd. is only responsible for the services it provides. It does not accept any responsibility or liability for any of the acts, omissions or defaults, whether negligent or otherwise, of its principal Trafalgar Tours International Ltd., or any of the companies of the Trafalgar group of companies.

All matters arising in relation to the services provided by Trafalgar Tours (Aust) Pty Ltd., but not in respect of other things, are subject to the law of the State of New South Wales.

7. Every effort is made to ensure brochure accuracy at the time of going to press; however Trafalgar cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

8. The nominated and featured airline(s) does not by virtue of its endorsement of this brochure represent itself either as contracting with any purchaser of a holiday from Trafalgar Tours (Aust) Pty Ltd. or as having any other legal relationship with any such purchaser.

All bookings made with any provider of any transport, facilities, meals, other goods or of any services are subject to terms and conditions imposed by them in relation to matters not covered particularly and expressly by our agreement with any of the above-mentioned two Operators in the Trafalgar group of companies.

If you decide that you do not want to visit a country or part of a country you intended to visit because of any law, condition or requirement of any government or governmental authority, official, servant or agent, you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees.

None of the companies in the Trafalgar group of companies, or any of their servants or agents, accept any responsibility or liability for your acts, omissions, defaults, conduct, state of health, condition or circumstances.

OTHER CONDITIONS

It is your responsibility to comply with the terms, conditions or requirements of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them.

BOOKING ARRANGEMENTS

Your booking arrangements are to be made by your Travel Agent and the person effecting the booking shall be deemed to have accepted the booking conditions. What's included in the tour price

• Inter-city Travel: By private motorcoach, trains and ferries (see itineraries).

• Touring: By air-conditioned luxury motorcoaches with on-board washroom and only 49 reclining seats for maximum comfort.*

• Air Transportation: Within Europe is included in the land price only when indicated in the Features panel on specific itineraries.**

• Hotel Accommodation: Prices per person are based on two persons sharing a twin-bedded room with private bath or shower.***

• Cruises: Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet. A limited number of single cabins are available at extra cost.

• Tour Director: Escorted tours are conducted in English only by a professional multi-lingual Tour Director. Hosted service is provided in London, Paris, Rome, Athens and Cairo.

• Meals: In-flight meals and snacks are served according to airline policy. Continental or buffet breakfast on all tours except in Ireland, provincial Britain and Scandinavia, where full national style breakfasts are served. Dinners and lunches are included as detailed on itineraries. All meals are included on cruises.

• Sightseeing: Excursions and entrance fees to places of interest visited as detailed on each itinerary with an English-speaking guide where necessary.

• Transfers: Between airports, hotels and piers in Europe where indicated on the tour itinerary. Please see page 26.

• Porterage: Baggage handling is included for one suitcase per person with dimensions not exceeding 29" x 20" x 10" at airports (except London), hotels, railway stations, and piers. A surcharge of US$3 per additional bag per day will be collected by the Tour Director.

• Tips and Taxes: All tips are included for services on tour provided by dining-room waiters, chambermaids and porters at hotels, airports, docks and stations.

* In the British Isles, Ireland and some Regional Tours, motorcoaches without toilet facilities are used. In the Middle East air-conditioned motorcoaches (or minicoaches in Israel) without toilet facilities are used. If, due to circumstances beyond our control, these are used on tours otherwise advertised on the itinerary page, a refund of $10 per person will be made.

** UK Air passenger duty is included in all intra-European air tickets issued by Trafalgar London.

*** When booking triple rooms please note that the third bed may be a "roll-away" bed. Availability of triple rooms is limited. Substitute hotels may be used at certain times and will be of similar standard whenever possible. Please note that single rooms in Europe will generally be smaller than twin-bedded rooms. Passengers who are members of Hotel Frequent Traveler programmes are not entitled to earn points with any of the hotels featured on a Trafalgar tour.

ADDITIONAL OPTIONAL TOURS

With Trafalgar, you will enjoy many of Europe's famous highlights as included features on your tour - at no extra cost. However, there is an exciting array of Additional Highlight Excursions which we make available to further enhance your enjoyment.

These Excursions are optional, and are offered at special preferential prices. They can only be booked once you start your tour in Europe, as many of them are carefully programmed to coincide with the best highlights available at the time of your visit.

A detailed list and cost of these and many more exciting options is included in your tour documentation. You can book and pay for them through your Tour Director, by cash, Credit Card or Travelers Cheques.